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Chase bank statement phone number

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chase bank statement phone number

In today’s fast-paced world, staying on top of your finances is crucial, and checking your bank balance should be quick and convenient. Chase Bank, one of the largest banks in the United States, offers various methods for customers to access their account information. If you’re looking for a straightforward way to check your Chase Bank balance with just a phone call, this article will guide you through the process.

Step 1: Verify Your Phone Number

Before you can use your phone to check your Chase Bank balance, make sure the phone number you intend to call from is linked to your Chase account. You can do this by contacting Chase customer service or visiting a local branch.

Step 2: Use Chase’s Automated Phone Service

Chase Bank provides an automated phone service that allows you to access your account information, including your balance, through a simple phone call. Here’s how to use it:

a. Dial the Chase Phone Banking Number: The specific phone number to call may vary depending on your location, so refer to Chase’s official website or the back of your Chase debit/credit card for the correct number. Typically, the number will be a toll-free one.

b. Follow the Prompts: Once you call, you will be greeted by an automated system. Follow the voice prompts to navigate through the menu options.

c. Enter Your Account Information: You may be asked to enter your Chase account number or your Social Security Number (SSN) to verify your identity.

d. Check Your Balance: After verifying your identity, you will be provided with the option to check your account balance. Select this option, and the automated system will provide your current balance.

Step 3: Listen Carefully and Follow Instructions

During the phone call, it’s crucial to pay close attention to the instructions provided by the automated system. Follow the prompts accurately, as they will guide you through the process of checking your Chase Bank balance.

Step 4: End the Call Securely

Once you have obtained your balance information, be sure to end the call securely. Follow the prompts to exit the automated system or simply hang up the phone.

Additional Tips:

  1. Protect Your Personal Information: Ensure that you are in a private and secure location when making the call. Never share sensitive information like your account number or SSN over an unsecured line or with anyone you do not trust.
  2. Use Your Registered Phone Number: To access your Chase account information, it’s essential to use the phone number associated with your account. If you need to update your phone number, contact Chase customer service.
  3. Save Time with Voice Recognition: Some Chase phone banking systems offer voice recognition technology, allowing you to navigate through the prompts by speaking your responses. This can streamline the process.


Checking your Chase Bank balance with a simple phone call is a convenient and efficient way to stay informed about your financial health. By following these steps and using the automated phone service provided by Chase, you can access your account balance quickly and securely, ensuring that you remain in control of your finances wherever you are.

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